Quality in use: Meeting user needs for quality
نویسنده
چکیده
There is an increasing demand for software that matches real user needs in a working environment. The paper describes the new framework for software product quality developed for ISO/IEC 9126-1: internal quality (static properties of the code), external quality (behaviour of the software when it is executed) and quality in use (the extent to which the software meets the needs of the user). Quality in use is a broader view of the ergonomic concept of usability in ISO 9241-11 (1998). Achieving quality in use requires a user-centred design process which has cultural, strategic and technical implications. Ó 1999 Elsevier Science Inc. All rights re-
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عنوان ژورنال:
- Journal of Systems and Software
دوره 49 شماره
صفحات -
تاریخ انتشار 1999